Having taught for almost 12 years in the Business Graduate School at the University of St. La Salle in Bacolod City, the terms efficiency and effectiveness have always generated lively and intriguing discussions in Operations/Production Management and Human Resource Management courses.
The adjectives efficient and effective are very common terms related not only to productivity and work performances of managers and employees but also to work plans, systems and procedures. However, most of us tend to mix their usages and meanings occasionally, so that maybe writing on this subject would be valuable to most of the readers specifically those who are in the management and labor sectors of both public and private organizations.
But first thing first, let’s start with the definition of the terms efficient and effective.